Testimonials

What Our Clients Say

• Lura Lifestyle

  “The team made the whole process so easy. We were constantly astounded at their level of understanding of our needs and the solutions they found to some of our rather demanding requirements! Really pleased with everything that was achieved – Shekhar was a dream to work with. The project was completed far beyond our expectations.”

• Lockers Unlimited

  “A lot of customer work went into our instance, Silver Touch was very helpful. I would not have approached a solution like this without a team as helpful as them. Mackenzie and Eszter were next level with their service and professionalism, very punctual team of people at this company. Also comp’d us on a few unforeseen charges down the road with some third party vendors. No question, if you’re serious about Salesforce check with Silver Touch.”

• Julian Rose

  CEO, Flute Center of New York

  “Silver Touch was extremely knowledgeable and helpful with setting up our organization. They made an overwhelming experience painless. I highly recommend!”

• Dimitris Chatzieleftheriou

  General Manager, Blueground Co

  “With Silver Touch we managed to reduce our implementation time by 50%, apart from a great team to have they are also friends that we can rely on…”

• Michael Castelli

  Executive Vice President, Prime Communications

  “Special thanks to Karen Lee – Director of Salesforce Practice, Shekhar (Gary) Garg – Functional Consultant and Shaina Bhumitra – Customer Success. Each conducted themselves in a professional and cordial fashion throughout the integration and training process. Their professionalism, accountability, and efficiency were greatly appreciated. I would also like to thank Anuj Upadhyay, VP/ GM for his accessibility and engagement throughout the process. His leadership played an integral part in the successful integration and subsequent smooth transition from our previous CRM. Anuj should be commended for assembling a truly professional and highly qualified team.”

• Cadi Shurbet

  Director of Sales, Chemisys

  “I could write positive reviews for days about Silver Touch! You all listened to our needs, learned our company and helped build us a great product. It was a pleasure working directly with Valon, Mackenzie and Eszter. You all exceeded my expectations by far and I couldn’t be happier with the service and support that was provided. I am looking forward to working with you all on our next project!”

• Brian McAuley

  Director of IT & Web Management, SwingFrame

  “Silver Touch stepped in when our current developer couldn’t fulfill our needs. We have utilized Silver Touch for ongoing support since then for all our e-Commerce websites. Every single member of their team has brought a professional attitude and expertise in various technical areas throughout our relationship with them. Silver Touch has been willing to work with us in both pricing and service requirements and their flexibility in these areas has been greatly appreciated. Their team members (whether they are in the US or globally based) are very responsive and make themselves available whenever we need them, which has included nights and weekends.”

• Tim Mustafaj

  Vice President, iPark

  “Silver Touch continues to be our implementation partner for our customized SAP ERP system for our parking garage business. Being that this was a first of its kind for our industry, there were many complexities and challenges we collectively worked through in the spirit of partnership. Their team brings a lot of retail experience to the table, which was invaluable for understanding our business requirements. Through technology, Silver Touch was able to help us automate our business and financial processes, ultimately giving us a consolidated view of our multiple companies. They were extremely diligent in addressing challenges during the installation procedures and continue to support our technology needs as we continue to customize and automate our processes.”

• COO

  Wireless Retail & Distribution Company

  “I was referred to Silver Touch as a trusted SAP partner while we were exploring an ERP software solution for our retail business. For anyone that has done a full migration of any business software, you understand what an undertaking and stressful process this can be. We decided to partner with Silver Touch, as they had experience with companies in our industry and came well recommended. I have to say that I am extremely grateful that we made the decision to partner with them. The Silver Touch team was fantastic in laying out a plan and navigating us through it. Like any large scale undertaking, there were definitely some bumps in the road but with every obstacle that we encountered, the team at Silver Touch was professional, patient and incredibly supportive in coming up with solutions to get to our business transitioned. I have retained Silver Touch’s services since our ERP transition and have used them to provide invaluable analytics into my business.”

• Christian Andrade

  Controls & Automation, Manager, Aspen Aerogel

  “We continue to enjoy our long-standing relationship with Silver Touch who is our “go to” data engineering partner. Silver Touch has worked extensively with our Controls Engineering and IT groups to build the necessary data pipelines and storage systems to consolidate data from diverse sources including batch and time-series data from our plant’s Distributed Control System. They have enabled data integration and data consolidation that give us simplified and reliable access to the manufacturing process and product quality from disparate systems. This has been key in our multi-year plan to implement Continued Process Verification methods and is the basis for other more sophisticated data analytics. Aspen Aerogels is in the early stages in cultivating a data-driven culture, the Silver Touch team has been integral to this process by helping us establish the base data architecture, while providing input into industry best practices. The team is extremely professional, reliable and always goes the extra mile to help us further innovate as a trusted partner for our organization.”

• John O’Brien

  Senior Vice President Corporate Operations, Scrub Daddy, Inc.

  “Our relationship with Silver Touch started when we were evaluating various ERP options for our company. We ultimately selected Silver Touch to implement our SAP Business One ERP solution. Based on our rapid growth trajectory, we were looking for a solution that could scale and assist us to realize efficiencies in our financial, inventory and sales management. Just following our Go Live our partnership was really put to the test as we were challenged with issues from our third party hosting company. Silver Touch validated its “customer first mentality” as they remained right at our side helping to escalate and press the vendor to remedy the issue in a timely manner. We now look forward to working with Silver Touch to identify other manual business processes we can automate and enhance our efficiencies.”

• Arie Lax

  CIO, Astor Chocolate

  “We began working with Silver Touch to help us address some of our IoT initiatives. After successfully completing our implementation we learned that Silver Touch had many other capabilities in the IT space. Because we were so happy with their abilities and personalities we expanded our business engagement with them to include partnering with us on our most major projects. The largest being our migration to SAP B1. Aside from their technical and project skills, what most impressed us and continues to this day, is their ability to connect with their customers as true partners and not merely as a valuable resource.”

• Senior Manager, IT

  Pharmaceutical Company

  “I have had the pleasure to work with Silver Touch to roll out several SAP initiatives starting with an analytics project using SAP Business Objects which consolidated data from multiple sources which brought tremendous efficiencies in our pharmaceutical environment. That initial project then grew into an overall S/4 HANA ERP and SAP Advanced Track and Trace for Pharmaceuticals serialization implementation. Silver Touch as a partner was our bridge to using SAP as a technology to meet our business and regulatory needs, and to help automate a number of processes to provide real-time data for decision making. They are a professional, experienced, and extremely diligent team, and have brought value to our organization with their consistent efforts.”

• Ivan Rosario

  CIO, Stemcor

  “Silver Touch has been, since the beginning of our commercial relationship, a true delivery partner, their engagement on the many different projects we’ve worked on with them throughout the years, is more than excellent. There has been no IT need from our company that proves a challenge for them; from helping us arrange the best “Infrastructure Colocation” to developing complex applications that make our day-to-day operations a lot simpler, translating into an increase of revenues.”

• Swaran Vadapalli

  Director, Application Development, Weichert Companies

  “Silver Touch is exceptional at their guidance at a tactical and strategic levels with cost-effective resolutions. They are good at providing a detailed project plan documentation and progress updates in terms of project management i.e., burndowns, roadblocks, status and etc. I am overwhelmed with the collaboration, dedication, and the service we received from Silver Touch throughout and during our engagement starting from needs assessment to implementation and beyond. Silver Touch advised us on what we needed and worked with us on a tight timeline. Their team provided a lot of great ideas regarding the structure of the migration process, creating multiple and different proposals plus working with our team to better define and refine. Silver Touch has become the implementation partners of our robust reporting and BI system migration project. Silver Touch’s team is incredibly friendly and responsive with their global footprints. I am extremely impressed with their quick turnaround and quality of work. I always received legendary service and satisfaction by Silver Touch’s team, throughout all of our engagements and am looking forward to working together again on future assignments. Based on my experience, I highly recommend Silver Touch for companies that need collaborative support to meet the changing needs of business.”

• Venkat Ananthanarayanan

  CIO, IT Cosmetics

  “Silver Touch has been one of our top-notch strategic partners that our organization has had the pleasure of using. As a fast growth startup, we were tasked with building the technology organization from the ground-up. With the strong collaborative partnership with Silver Touch, we were able to build best-in-class solutions to empower our organization and take it to the next level. Silver Touch is the extended team that every organization needs – they leverage technical experts who have great people skills, and helped us with our key needs – Infrastructure, Enterprise Systems, Product Information Management systems, and a Customer 360-degree view, just to name a few. If you are looking for a strategic technology partner to increase company performance and the overall bottom line, look no further than Silver Touch.”

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